Your Views

How you can express your views

Your views are important to us: we’re always keen to hear your questions, comments and concerns.

Speak with the class teacher

Parents’ evenings are held twice a year – once in the autumn term and another in the spring. However, informal meetings can be more effective.  We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two before or after school, and a longer discussion can be arranged within a day or two. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child. For example, following the Annual Report, which is sent home a few weeks before the summer holiday, you might like to arrange a meeting with your child’s class teacher to discuss some of the content of the report and how you can help your child over the long summer break.

Speak to the Headteacher

As well as speaking to the class teacher, Mr Robertshaw will provide you with an overview of your child’s learning (he is responsible for tracking the attainment and progress of all children in school) as well as talk about ways to support you and your child. He treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.

Contact Ofsted

Parent View gives you the chance to tell Ofsted what you think about Sacred Heart. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. Ofsted uses the information you provide when making decisions about which schools to inspect, and when. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you criticise. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.

At the Parent View website, you’ll also be able to see what other parents have said about Sacred Heart(and, if you want to, view the results for any school in England).

Look out for our communications

Your questions, comments or concerns are often answered in our communications. Every Monday parents / carers receive a newsletter. The newsletters typically have a wide assortment of news and information and will occasionally address specific issues e.g. parking on zigzag lines. This is in addition to occasional letters which are sent home whenever there is important news.

We send home paper copies of essential communications. However, we increasingly use other ways to communicate. There are various ways for you to receive our news and updates electronically. We use Parent Mail to send emails and to text – contact the school office if you don’t yet benefit from communications using Parent Mail.

Make a complaint

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